Service orders that move
Open an order at the counter, assign a technician and follow it from open to done on one board.
Simplify and grow
Why Fixr
From paper slips to one system
Most repair shops still run on carbon copy forms, a stock notebook and estimates sent through chat. Fixr puts every step in the same place.
Lost service orders
A paper slip goes missing and nobody knows which phone belongs to whom.
Estimates nobody can find
Prices live in chat threads, so approvals get lost and repairs stall on the bench.
Stock you have to guess
You only learn a part is gone when the technician opens the drawer.
Customers calling for updates
Every call asking if the phone is ready pulls someone away from a repair.
With Fixr, each repair keeps one record from intake to pickup.
Simple & intuitive
Your work, made easier
Fixr smooths the workflow across every corner of your repair shop.
Estimates approved by link
Build the estimate from the parts and services on the order, send the PDF and let the customer approve it online.
A portal for your customers
Customers open the link in their email and check the repair status without calling the shop.
Stock that warns you first
Parts used on an order leave inventory on their own, and each one points to the suppliers you buy it from.
A device catalog ready to use
Phones, tablets, smartwatches and notebooks come with makers and specs filled in, so intake takes seconds.
Automatic emails
Customers hear about status changes and estimate answers in their inbox.
Full order history
See who changed each order, when, and which technician took it over.
API keys
Connect your own tools with keys that never reach past the creator's role.
Every repair gets one record, from the counter to the moment it goes home.
How it works
Three steps, zero paper
The same flow your shop already follows, without the forms and the follow up calls.
- Step 1
Open the order at the counter
Register the customer and pick the device from the catalog. The order gets a number and a technician.
- Step 2
Diagnose and send the estimate
The technician adds parts and services. Fixr checks the stock and builds the PDF for the customer.
- Step 3
Approve, repair and notify
The customer approves by link, the team gets to work, and every status change reaches their inbox.
Access by role
Each person sees only what they need
Five roles come ready, each one limited to the work it does. Counter, bench, stock and finance share one system without stepping on each other.
Pick a role to see what it can do
Technician
Works service orders, updates their status and checks parts and devices.
Built from the trade
Made with repair shops
Fixr started from interviews with owners and technicians of small and medium repair shops. Every screen follows how they actually work.
Shaped by real shops
Requirements came from conversations with people who fix devices every day.
Your shop, your data
Each shop runs in its own space, and its records never mix with anyone else's.
Open source
The code is public on GitHub, so you can see exactly how your data is handled.
Questions
Frequently asked questions
No. Fixr runs in the browser on computers, tablets and phones, and each shop gets its own space with its own team.